Returns & Exchanges
At Taos Footwear, we want you to be completely satisfied with your purchase. If your shoes are not a perfect fit, you can return or exchange unworn items within 30 days of the delivery date.
Return Process
- 1.Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to start the process and select your preferred resolution.
- 2.Print Your Label
Follow the prompts to generate a prepaid UPS shipping label and print it directly from your browser or save the QR code for mobile use.
- 3.Pack Your Shoes
Place the unworn footwear back into its original shoe box and secure it inside a shipping carton to ensure the product remains protected during transit.
- 4.Drop Off and Track
Hand your package to any authorized UPS driver or drop it off at a UPS Store location, then use your tracking number to monitor your refund status.