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Returns & Exchanges

At Taos Footwear, we want you to be completely satisfied with your purchase. If your shoes are not a perfect fit, you can return or exchange unworn items within 30 days of the delivery date.

Return Process

  • 1.
    Initiate Your Return

    Visit our online Returns Portal and enter your order number and zip code to start the process and select your preferred resolution.

  • 2.
    Print Your Label

    Follow the prompts to generate a prepaid UPS shipping label and print it directly from your browser or save the QR code for mobile use.

  • 3.
    Pack Your Shoes

    Place the unworn footwear back into its original shoe box and secure it inside a shipping carton to ensure the product remains protected during transit.

  • 4.
    Drop Off and Track

    Hand your package to any authorized UPS driver or drop it off at a UPS Store location, then use your tracking number to monitor your refund status.